Introduction
What Callina is, who it's for, and how it differs from generic AI assistants.
Callina is an AI phone assistant for serious businesses. It picks up calls, qualifies the request, books appointments, opens tickets, and routes complex cases to the right person — in seven languages, around the clock, with full audit trails.
What makes Callina different
- Vertically trained. Ten industry models (healthcare, legal, tax, manufacturing, retail, hospitality, trades, property management, auto dealers, agencies) — each with its own vocabulary, escalation paths and compliance requirements.
- Compliance-first. ISO 27001, ISO 42001, GDPR, EU AI Act audited. Healthcare modules are ELGA- and KBV-certified. Hosted exclusively in Austria and Germany.
- Honest pricing. Cents per minute, no setup fee, no minimum term. The number you see on the website is the number on the invoice.
How it works (30-second version)
- You sign up and pick a vertical (or skip and stay generic).
- You connect a calendar, CRM or helpdesk — or import your knowledge base.
- You activate a phone number (we provision an EU number, or you bring your own via SIP trunk).
- From the first call, Anna answers, transcribes, summarises, and posts the result wherever you want it.
Continue to the Quickstart for the live walk-through.