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Onboarding Academy

Self-paced curriculum to get from signup to production-grade assistant.

Six modules. Each takes 10–20 minutes and ends with a working configuration in your account.

Module 1 — Hello Anna (10 min)

Sign up, pick a vertical template, hear Anna speak in your browser. (Quickstart)

Module 2 — Phone numbers (15 min)

Provision an EU number, or import an existing one via DTMF verification, or wire a SIP trunk. (Phone numbers · SIP providers)

Module 3 — Behavior (20 min)

Tune greeting, prompt overrides, voice, speech speed, sensitivity, max-call duration. (Behavior)

Module 4 — Variables & extraction (20 min)

Define what Anna captures from each call and where it goes (post-call webhook, email, SMS, Slack, Teams). (Webhooks · Post-call)

Module 5 — Outbound (15 min)

Mint an API key, fire your first outbound call, run a CSV campaign with time windows. (Outbound API · Outbound campaigns)

Module 6 — Compliance & retention (15 min)

Recording disclosure, consent decline, retention windows, signed compliance export. (Recording · Privacy · DPA)

After Module 6 you have a production-ready assistant. Subscribe to Webinars for advanced patterns: lead scoring, on-call rota, sentiment escalation.