Callina.aiDocs

Bring your own number (vanity / imported)

Import an existing phone number to Callina — full porting or temporary call-forwarding.

You don't have to give up your existing phone number to use Callina. Two paths:

Path 1 — Port the number to Callina (permanent)

  1. Settings → Phone numbers → Import → Port a number.
  2. Submit the proof-of-ownership documents (last invoice from your current provider).
  3. We coordinate with your provider; typical turnaround is 5–10 business days for AT/DE/CH, longer for other countries.
  4. Once ported, the number behaves like any Callina-issued number — full inbound + outbound, no extra fees.

Cost: one-time porting fee (€20 EU / €40 international) + standard per-minute usage. No monthly per-number charge.

Path 2 — Forward your existing number (instant)

If you can't or don't want to port:

  1. Buy a Callina number (any country).
  2. In your existing provider's admin panel, set call-forwarding for your number to the new Callina number.
  3. Done in 2 minutes. Anna answers calls forwarded to her.

Cost: standard Callina number rental + your provider's forwarding minute charges (varies by carrier).

Vanity numbers

Want a memorable number like +43 800 CALLINA or +49 800 1234 567?

  1. Settings → Phone numbers → Vanity search — type the pattern you want.
  2. Available numbers cost €15–€80 one-time (varies by country and the pattern's commercial value).
  3. Provisioned in 24 hours.

SIP-trunk vs imported number

If you have an existing PBX (3CX, NFON, etc.) and want to keep it, use a SIP trunk instead — your DID stays where it is, and Anna becomes a SIP destination on your existing PBX.

Decision matrix:

SetupBest fit
Solo professional, no existing PBXCallina-issued number (1-click)
Existing number, want to keep but no PBXPort (Path 1)
Existing number, urgent timelineForward (Path 2)
Existing PBX (3CX, NFON, Sipgate, etc.)SIP trunk
Want a memorable marketing numberVanity